| SERVICES |
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| Outbound Telemarketing Services: |
| Outbound telemarketing is believed to be a very powerful, cost-effective and profitable sales tool in today’s marketplace, and we are experienced in a wide variety of industries. Our Telemarketing staff is one of the most skilled in the local industry with a wide range of experience managing Outbound Telemarketing campaigns. Our team will bring enthusiasm and talent to your next program. We utilize our telemarketing expertise to increase your sales. |
Our range of Outbound Call Center Services includes: |
- Customer Service
- Appointment Settings
- Sales Projects
- Mortgage (US All States)
- Lead Generation
- Up and Cross-selling
- Order Taking
- Market Research Survey
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| Inbound Telemarketing Services: |
We also provide Inbound Call Center Services for medium and small sized projects. We offer customized programs tailored to the client's specifications. Our experienced Customer Support Representatives (CSRs) provides specialized call handling services 24/7/365. We offer “technology with a personal touch” to help you with your Inbound Call Center needs for start-up programs, test campaigns, overflow on nights and weekends, and ongoing small to medium-sized direct response marketing campaigns. Our commitment does not stop there. We monitor every aspect of our service and provide standard or custom call reports. |
We provide the following Inbound Call Center Services: |
- Order Taking
- Free Information
- Customer Service
- Lead Generation
- Overflow & after hours answering
- Political Fund Raising
Customer Care – Inbound:
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To make your inbound telemarketing campaign a success requires a combination of careful planning, scalability and flexibility. ALLCOM will consult with you to devise a customized inbound telemarketing program that will handle a realistically projected call volume.
Flexible Inbound Telemarketing Program Options ALLCOM can handle your inbound telemarketing program from start to finish, 24/7. Choose between full-time, overflow and weekend/after-hours support. Make your inbound telemarketing program one that your customers will remember with our toll-free vanity numbers!
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Telemarketing- Outbound:
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The key to opening the doors to buyers and decision makers on outbound telemarketing calls is getting by the gatekeepers: receptionists, secretaries and attendants: automated and human. We can get your message through these barriers to the right people. |
Back Office & Research Activities:
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With our operational practices strictly guided by quality processes and geared exclusively towards client needs, we are able to effectively map our client's business processes. |
Email and Chat:
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At Allcom, you actually provide your customer with a human interface (our representative) to help the customer navigate through the process. They can courteously handle any complaints and suggestions. |
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